Privacy Policy

Last updated: [Insert Date]

At Manchester Roofs (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, www.manchesterroofs.co.uk (“the Website”), in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Manchester Roofs is a roofing company operating in Manchester and surrounding areas.
For any data protection queries, you can contact us at:
Email: info@manchesterroofs.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as your name, phone number, email address, and message details when you submit an enquiry via our contact form.

  • Usage Data: including IP address, browser type, pages visited, and time spent on the Website, collected via Google Analytics.

  • Marketing Data: such as data relating to your interactions with ads or our website, collected via Google Ads.

We do not collect or process special category data (e.g. health, race, religion), nor do we knowingly collect data from individuals under the age of 18.

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries or contact form submissions.

  • To manage and improve our Website and services.

  • To analyse Website usage via Google Analytics.

  • To deliver relevant advertising through platforms such as Google Ads.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Consent – for tracking and advertising cookies (via the cookie banner).

  • Legitimate Interest – to respond to enquiries and manage our Website effectively.

  • Legal Obligation – if we are required to retain data for compliance with laws or regulations.

5. Sharing Your Data

We do not sell or share your personal data with third parties for their own marketing purposes.
However, we may share data with the following third parties:

  • Service providers: such as website hosting or IT support.

  • Analytics and advertising partners: like Google Analytics and Google Ads.

  • Legal or regulatory authorities, if required by law.

6. International Transfers

Data processed by Google Analytics or Google Ads may be transferred outside the UK. Google complies with relevant data protection frameworks, and we rely on appropriate safeguards such as standard contractual clauses.

7. Data Retention

We retain your personal data only as long as necessary:

  • Contact form submissions: up to 12 months.

  • Analytics data: typically retained by Google for up to 26 months.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict processing in certain circumstances.

  • Withdraw consent (for example, for marketing cookies).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please email: info@manchesterroofs.co.uk

9. Security of Your Data

We take appropriate measures to secure your personal information and protect it from unauthorised access, alteration, or disclosure. However, please be aware that no internet transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. We recommend reviewing this page periodically to stay informed.

Last updated: [04.06.2025]

This Cookie Policy explains how Manchester Roofs (“we”, “us”, or “our”) uses cookies and similar technologies on our website, www.manchesterroofs.co.uk (“the Website”), in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and gather analytics data to enhance services.

Types of Cookies We Use

We use the following categories of cookies on our Website:

1. Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting privacy preferences, logging in, or filling in forms.

2. Analytics Cookies

We use Google Analytics to collect anonymous information about how visitors use our Website. This helps us understand traffic patterns and improve our content and structure. These cookies do not identify individual users.

3. Marketing Cookies

We use Google Ads to display relevant adverts to users who have visited our Website. These cookies track your browsing habits across websites in order to show you targeted ads based on your interests.

These cookies may be set through our site by advertising partners and may track your activity across other websites and services.

Cookie Consent

When you first visit our Website, you are presented with a cookie banner that informs you of our use of cookies. By continuing to use the Website, you consent to the placement of cookies on your device, unless you choose to disable them in your browser settings.

We currently do not offer granular cookie control on our Website. If you wish to withdraw your consent or restrict cookies, you can do so by adjusting your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Website.

Managing Cookies

You can block or delete cookies through your browser settings. Each browser offers different controls:

Third-Party Cookies

Please be aware that third parties (such as Google) may use cookies that are subject to their own privacy and cookie policies. We do not control the settings or content of third-party cookies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Please review this page regularly to stay informed.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Email: info@manchesterroofs.co.uk